Careers

Senior Executive – Database Programmer

Job Description

To develop/program tools and applications as per business strategy

Work Location: Mumbai

Responsibilities

• Write complex database stored procedures, triggers and functions
• Perform Database and query optimization
• Write scripts to create database schema, populate data
• Perform Database design and documentation
• Perform database backup and restore
• Perform impact analysis of the changes from DB point of view.
• Be the point of contact for the developers in terms of any database related queries.
• Solid hands on experience on SQL Server 2005/2000
• Knowledge of MSIS, MSRS, and MSAS would be a plus.
• Basic understanding of Dimensional database designs for OLAP and ROLAP processing systems is a plus

Requirement and Experience

• Any Graduate
• Work Experience – Overall 2-4 years

Skills Required

• Domain Knowledge(SQL)
• Data Interpretation and Analysis
• Customer centricity
• Quality orientation
• Result oriented
• Process centricity
• Team Work

Assistant Manager – Online Marketing Services

Job Description:

To lead a team and deliver / execute projects to result in client satisfaction. Meet / exceed ‘team / business’ objectives.

Work Location: : Mumbai – Goregaon

Responsibilities

CLIENT/INTERNAL PARTNERS

• Ensure clients are updated on project deliverables and schedules
• Ensure prompt and clear response is provided to client queries pertaining to project status, QA results, and any other project related issues ensuring client satisfaction
• Attempt to create a good rapport with clients and attempt to develop cordial working relationships

OPERATIONAL

• Plan projects based on targets set and get them approved from the Business Manager.
• Upon request, participate / contribute in developing / executing procedures / processes at a SL level.
• Develop processes at a Project Level.
• As applicable or requested, assign / allocate or oversee allocation of work to the team~ on a regular basis.
• Prioritize daily deliverables and assist / supervise team members with planning at a project (multiple projects within 1 client/multiple clients) level within an SL
• Oversee execution
• Set-up / run / review / improve norms / standards for Quality Assurance.
• Develop/Assist in developing measurement systems and measure to track process performance
• Review team performance on a day-to-day basis. Ensure team’s performance meets / exceeds client requirements.
• Resolve client issues.
• Diagnose and Resolve/Assist in the diagnosis and resolution of operational issues.
• Prepare/Assist in preparation of client reviews.
• Ensure team adheres to client and function expectations, standards, guidelines and procedures.
• Meet / exceed operational targets
• Upon request, participate / contribute in developing services / solutions.
• Upon request or as specified, participate and contribute in client calls.

PEOPLE

• Participate in the selection process to ensure the right talent is selected in a timely manner.
• Develop, groom, coach team members so that they are able to perform better / as per the business objectives and Ugam culture.
• Facilitate transfer of talent to other teams and absorb talent from other teams.
• Clearly define and communicate KRA’s and KPI’s for direct reportees.
• Ensure that direct reportees systematically define and communicate KRA’s and KPI’s to subsequent team members, thus affirming all team members have well defined KRA’s and KPI’s.
• Make sure all team members’ performance is reviewed periodically and clear feedback is provided on a continuous basis.
• Ensure timely completion of appraisals.
• Respond to and resolve employee grievance in a timely manner.
• Ensure employees are highly motivated and have a high morale.

CORPORATE ALIGNMENT

• Demonstrate professional behavior in all facets of work life, understand and practice company values.
• Ensure productive work relationships are established with all relevant internal functions.
• Ensure data confidentiality, integrity and protection of company’s intellectual property.

Requirement and Experience

• Any Graduate
• Work Experience – 5-7 years

SKILLS REQUIRED

• Relevant domain knowledge (Search Engine Optimization / Transition)
• Business planning skills
• Communication
• Decision making
• Client relationship management (Manage company programs related to client relationships)
• Interpersonal skills
• Organization building
• People development(attract, retain, coach, motivate, develop)
• Dealing with ambiguities/chaos and ambiguities/chaos and conflicts
• Quality orientation
• Client orientation
• Result orientation
• Process improvement ability